Operations (Closed)

Being part of the Santander Operations Internship Programme will provide you with an unrivalled opportunity to gain an insight into Santander’s operating model and processes. This 12 week programme will expose you to a number of different work challenges, all with a predominant aim of enhancing the customer experience.

You’ll need plenty of drive, as you’ll be involved in major change projects and be expected to contribute your own ideas on how we continue to improve our business. You will usually work within one specific division within Operations, where you will be exposed to a number of different work challenges, all with a predominant aim of enhancing the customer experience. They are also very hands on roles, where you will be able to get an initial understanding of the different Operations areas, and how key levers such as people, processes and systems are utilised to achieve organisational objectives.

You could be posted to one of a number of different sites throughout the UK, so you’ll need to be within commuting distance of at least one of these areas: Bradford, Glasgow, Leeds, Leicester, Liverpool, London, Milton Keynes.

To join the programme you will need:

• To currently be an undergraduate – either in your second year at university, or third year if yours is a four-year course
• A minimum of 280 UCAS points or equivalent and to be on course for a 2:1 or equivalent in Business, Economics, Technology (IT) or a subject with significant mathematical or statistical content.

You will also ideally have:

• A minimum of one position of responsibility held at university or school (e.g. Vice-President of a society, Team Captain, Secretary, Treasurer etc.)
• A minimum of two months' customer-related work experience. This could include face-to-face or telephone contact with the public/customers/clients. It can be part-time or voluntary and need not be over a continuous two month period